PERSONAL TRAINER, INC.- Case Study2

PERSONAL TRAINER, INC.

Personal Trainer, Inc., owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation.

Background 

Following the decision to use an in-house team to develop a design prototype, Susan began to work on the physical design for Personal Trainer’s new information system. At this stage, she is ready to begin working with Gray on the output and user interface design. Together, Susan and Gray will seek to develop a user-centered design that is easy to learn and use. Personal Trainer users will include managers, fitness instructors, support staff, and members themselves.

Assignments 

1. Create a detail report that will display all Personal Trainer courses in alphabetical order, with the course name and the instructor name in a group header; the Social Security number, name, and telephone number of each current student in the detail section; and the student count in a group footer.

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2. Create a switchboard design with control buttons that lead to members, fitness instructors, activities and services, schedules, and fitness class rosters. Allow a user to add, update, or delete records in each area.

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3. Suggest context-sensitive and specific Help for the switchboard and lower-level menus and forms. Prepare storyboards that show the proposed screens. Also suggest at least six types of data validation rules for data entry screens.

Answer:

User Interface shouldn't be complicated. It should be flexible to any types of changes and should be user-friendly.   It should be designed in accordance of the customer's preferences or concerns. Rules are set to minimize the errors. 

The data validation rules for data entry screens are stated below:

- Select any desired persona required when users enter data on the persona screen of accounts

- To ensure prompt processing and delivery, address format has become a standard within most businesses and has become the standard in most data entry guidelines.

- Always enter number data according to the company's specific guidelines. However, if no guidelines are listed, follow the standard guidelines for the type of numbers being entered.

- Many data entry tasks involve entering information in Excel or other database formats. In these cases, it is especially important that the information be entered properly so it can be filtered and maneuvered during the client's research.

4. Design a mail-in source document that members can use to register for fitness classes. Also design a Web-based registration form.

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